Operai Privacy Policy

Effective Date: March 4, 2026

Operai (“Operai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit https://operai.ae (the “Website”), request information about our services, or engage with Operai in a professional capacity.

By using the Website or interacting with us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in several ways when you interact with our Website or communicate with us.

Information You Provide

You may provide personal information when you:

  • Submit a contact or executive briefing request

  • Communicate with us by email or other channels

  • Engage with Operai regarding advisory services

Information you may provide includes:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title or professional role

  • Any information included in messages or inquiries

If Operai enters into a formal advisory engagement with your organisation, additional information necessary for service delivery may be collected through separate agreements.

Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time and date of access

  • Referring websites

This information helps us understand how the Website is used and improve its performance.

Information from Third Parties

In limited circumstances, we may receive information about you from:

  • Professional networking platforms (e.g., LinkedIn)

  • Event organisers or professional introductions

  • Business partners or referral sources

Such information is used solely for legitimate professional communication purposes.

2. How We Use Your Information

Operai uses personal information for the following purposes:

To respond to inquiries
To communicate with individuals who contact us or request executive briefings.

To provide advisory services
To support discussions, engagements, and professional relationships with clients and prospective clients.

To improve the Website
To analyse Website usage patterns and enhance functionality.

To communicate professional updates
To share relevant information about Operai’s services, insights, or events where appropriate.

To comply with legal obligations
To comply with applicable laws, regulations, or legal processes.

Operai does not sell personal data and does not use personal information for cross-context behavioural advertising.

3. Legal Basis for Processing

Where applicable, Operai processes personal data on the following legal bases:

Legitimate business interests
For responding to professional inquiries, maintaining business relationships, and improving our services.

Consent
Where individuals voluntarily submit information or request communications.

Contractual necessity
Where processing is required to deliver advisory services under formal engagement.

Legal obligations
Where required by law or regulatory authorities.

4. How We Share Information

Operai shares personal information only in limited circumstances.

Service Providers

We may share information with trusted third-party providers that assist with:

  • Website hosting

  • Analytics services

  • IT infrastructure

  • Professional service operations

These providers are required to process information confidentially and only for authorised purposes.

Legal Requirements

We may disclose information where required to:

  • Comply with applicable law or regulation

  • Respond to lawful requests from authorities

  • Protect Operai’s legal rights or security

Business Transfers

If Operai undergoes a merger, acquisition, or restructuring, personal information may be transferred as part of the business assets, subject to applicable confidentiality obligations.

5. Data Retention

Operai retains personal information only as long as necessary to fulfil the purposes outlined in this policy.

Typical retention periods include:

  • Website inquiries: retained for business correspondence purposes

  • Client engagement data: retained for the duration of the engagement and any applicable legal or regulatory requirements

  • Website analytics data: retained in aggregated or anonymised form

When personal data is no longer required, it is securely deleted or anonymised.

6. Cookies and Website Technologies

The Website may use cookies and similar technologies to enhance user experience and analyse site usage.

These may include:

Essential cookies
Necessary for core website functionality.

Analytics cookies
Used to understand Website performance and usage patterns.

You may control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Your Privacy Rights

Depending on applicable laws and your location, you may have the right to:

  • Request access to personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of personal data where legally permissible

  • Request restriction of certain processing activities

  • Object to processing based on legitimate interests

  • Withdraw previously given consent

To exercise these rights, please contact us using the details provided below.

8. Data Security

Operai implements reasonable technical and organisational safeguards to protect personal data, including:

  • Secure website encryption (HTTPS)

  • Controlled access to internal systems

  • Protection of confidential client information

While we take reasonable precautions, no online system can guarantee complete security.

9. International Data Transfers

Operai may process data in jurisdictions where our service providers operate.

Where required, appropriate safeguards are implemented to ensure personal data remains protected in accordance with applicable data protection laws.

10. Children’s Privacy

The Website and Operai’s services are intended for professional audiences.

We do not knowingly collect personal information from individuals under the age of 16.

If such data is identified, it will be promptly deleted.

11. Third-Party Websites

The Website may contain links to external websites or platforms.

Operai is not responsible for the privacy practices of third-party websites. Users should review the privacy policies of those sites independently.

12. Changes to This Policy

Operai may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated policy will be posted on this page with a revised Effective Date.

13. Contact

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Operai

Email: privacy@operai.ae
Website: https://operai.ae